Category: Commentary

Switch the Default to Neutral

Yesterday I talked about the virtues of remote work.  The point was not to prove remote work is better, but to change the default assumption.  The default position in nearly every firm is that workers must work together in an office.  The prospect of remote work is treated with special scrutiny, and it must prove especially valuable to be tried.  Meanwhile, the default of on-site work is given no scrutiny whatsoever, simply because it is the default.  What happens if we change our default to neutral?

Not just in the case of remote vs. on-site work, but in every choice between methods or worldviews there is much to be gained by switching the default away from the status quo and to an open position, ready to compare alternatives side-by-side.  One needn’t go out of the way to see the merits in a different point of view so much as back off a little from the currently favored view and see how it stands up to scrutiny.

Probably the most difficult areas to have a neutral default are those involving authority.  We tend to assume the best about authority and make it the default position, while we fear the worst about freedom and put it on trial.  Consider prevailing views about the state and state provided services.  The idea of fully private roads, or protection, or adjudication, or education, or charity are immediately met with skepticism and myriad objections in our minds.  They are compared to our idea of how things should be, and almost never to how things actually are under state monopoly.

Our default position is that a single authority is better at most things, but how often do we zoom out and analyze from a neutral default?  What happens when you compare government controlled postal delivery with private in a detached way, as if a disinterested observer from another planet?  What about other services?  The default position deserves analysis equal to that which we give to new ideas.

It’s not only government authority we default to.  I’ve found that as a parent, my default position is that raising kids on the power of my authority and say-so is better than giving them free reign and treating them like rational agents.  Turns out the default is wrong.  No, kids are not fully capable of making sound choices, especially at a very young age, but I’ve been amazed at how well – indeed how much better – they do when I back off and leave more choices in their hands.

The first time I heard radical ideas about unschooling, free schools, unparenting, and other laissez faire methods of interacting with children, I demanded answers to all the hard questions and difficult situations that may arise.  I examined every angle and poked holes in weaknesses I saw in each approach.  Had I ever been so rigorous in examining the more regimented style of traditional education and child-rearing?  Had I put my default assumption, that kids need order imposed by external forces, to any real test, mentally or in practice?  I was having a nice romance with the default position and failing to see its weaknesses, to the detriment of myself and my kids.

Sometimes you have a default for well-developed reasons: you have examined multiple options and found one far superior, so until further notice, it will be the default.  This makes sense and needn’t be abandoned as an efficient way of giving new ideas the basic smell test.  But ask yourself how many of your defaults fit into this category?  It’s surprising how many default assumptions we’ve never actually examined.  We assume our assumptions exist for good reason, but many do not.

Upon examination and experimentation, we may well arrive at the status quo as best option.  But if we never take a close look at our assumptions we do ourselves a great disservice.  You needn’t excitedly embrace every new idea or temper your skepticism about it.  Simply change the default position to neutral.  Be careful; your whole world may change.

Signals vs. Output

At a time when transportation and communication were incredibly costly if not impossible, large firms where everyone worked in the same building at the same hours greatly reduced transaction costs.  Today, there are cases where transaction costs and other costs of doing business are actually higher when colleagues work together in the same building.

In a large, complex workplace full of professional obligations, hierarchies, duties, friendships, tensions, and coordination problems, signals can become as important as outputs, sometimes more.  What you produce is one thing – so long as you create more value than the next best alternative for the cost, you’re good for business.  Except you don’t work with calculators, you work with humans.  What your colleagues perceive to be your value – or worse yet, your activities – will determine your compensation and responsibilities.

In order to make sure you are in good standing, you have to produce not only what’s on your job description, you also have to signal to your coworkers that you are valuable, and a generally decent person with whom they want to work.  A common signalling mechanism is to talk to your coworkers a lot, about work and non-work related things.  Another is to hardly talk at all because you’ve got your face buried in your monitor all day looking like you’re really focused.  Another is to send lots of emails or call lots of meetings.  Of course if you’re not producing anything, these signals will only get you so far.  But it’s surprising how far they can get people in some work environments.  That’s where this business of being in the same building comes in.

It’s a lot harder to get away with signaling value instead of producing it when you are stripped of the shared office environment.  You can’t be seen at your desk looking busy because you’re not seen at all except via video conference.  You can’t chat up your coworkers unless you have something specific that warrants a call or email.  It’s more cumbersome to call meetings, so you have to think more carefully about whether a meeting is needed before doing so.  Emails can fly with ease, but without the face time, you risk having them misinterpreted and have fewer ways to gauge if they’re annoying people; this tends to make them more risky and costly.  In other words, many of the signalling options are not open to you, so productivity is the major way to measure your performance.  This is good for value creation.

Many people see the downsides of remote work – loss of camaraderie, loss of easy pop-in conversation, technical problems with conferencing, etc.  These are real costs, but they are the greatest in the initial training months for new hires.  After a modicum of familiarity with the people and processes of a workplace is achieved, these costs go way down.  As far as camaraderie, a growing number of people seem to maintain some of their best relationships via Facebook today, so it is not impossible to achieve a pretty deep level of kinship among remote workers who might get together in the flesh on occasion.  As for those pop-in conversations, those are actually more of a cost than a benefit.  When you don’t have the ability to invade someone’s office for five minutes any time you’re walking by, you find more efficient ways to bundle your questions together, or you ask via email which allows them to respond when it makes the most sense, or you call or text if urgent.  Communication prioritization tends to emerge, improving efficiency.

Another objection is that some people just aren’t wired for remote work and couldn’t get anything done outside an office environment.  It is absolutely true that individuals have different work habits and different ways of getting in the creative zone, but this objection strikes me as far-fetched.  If an employee really can’t produce anything unless they are seated in a room full of other employees, maybe they’re not getting anything done anyway.  The people that coworkers worry about working remotely – “Oh man, if that guy worked remote, I’d never get responses from him and he’d be at the beach all day” – are probably people they should be worried about in the physical office.  If a person couldn’t produce without all the trappings of the building, chances are good they are not producing with them, but rather taking advantage of all the signalling devices remote work does not offer.  Perceptions are easier to control in an office, therefore the cost of producing less is lower because you can make up for it with signals.

If you call a remote employee and they don’t answer in a few minutes, you start to wonder if they’re working at all or just gallivanting about town.  The inability to see them around during the day raises suspicions when they are slow to respond.  This forces them to build trust by a reputation of quality and timely work to stave off any negative perceptions.  Contrast that with popping in to talk to an on-site employee.  If they’re not at their desk, you don’t think anything of it.  You know they’re in today, so you just assume they had to step out for a minute.  Just by being in the building and being visible, they buy themselves a little more good-will and can get away with a little more.

Clearly there are some kinds of work that make remote locations far more difficult, and some make it impossible.  But the technology available today makes remote work incredibly attractive to employees and employers (check the cost of office space in any major city).  Most workplace cultures haven’t really adapted to this shift in transaction costs and still place a premium on being in the building; to their detriment.  There are great and growing benefits to remote workers – and taking it a step further, to contractors for many if not most roles – and firms would do well to explore them.  Try making one department remote for a month and see what happens.  You might be surprised.

Creating Disequilibrium is Good

Originally posted here.

There is no denying that our economy is undergoing dramatic changes. That brings not just difficulty, but also opportunity for entrepreneurs. In fact, the “creative destruction” of the market is part of what drives economic growth.

Putting aside the causes of our current economic troubles (except to say free markets are not the culprit), we can’t forget that, though massive bubbles are not necessary, markets are by nature dynamic even in the most stable of times. This dynamism is not an evil to be avoided at all costs but the very thing that makes free economies so productive.

Classical economists often treated economic growth as a mechanistic operation that happened at a stable rate as a result of unchanging levels of investment and production — as if economies simply grew on their own as long as production was steady and inputs were not disrupted. The problem with this view is that, quite simply, the real world doesn’t work that way. In 1911, economist Joseph Schumpeter’s Theory of Economic Development radically changed this view, and his insights are still relevant today.

Schumpeter stressed the role of the entrepreneur in economic growth and argued that, far from a static maintenance of equilibrium in production, it was the entrepreneurial ability to causedisequilibrium that created wealth. The constant innovation of these economic actors shakes the economy up, breaking down old methods and building up newer and better ones.

It’s not just increases in production that create wealth but a radical reforming of the way production itself is done. Think Henry Ford’s assembly line. Such entrepreneurial innovations disrupt the unrealistic ideal of a stationary economy. They do destroy the old order — like the classic example of buggy makers losing their jobs when the automobile took hold — but they cause growth because what they create is more valuable than what they replace. Can you imagine halting the progress of the automobile in order to preserve buggy makers?

Schumpeter argued that the role of the entrepreneur was different from that of the inventor, manager, laborer, or capitalist. Entrepreneurs need not be wealthy or even especially intelligent. They may be all or some of these things, but that’s not what makes them entrepreneurs. Schumpeter said the entrepreneur was the person who creates new combinations in production.

The creation of a new good or service — a new way to produce the same good or service, a new market for the good or service, a new source of supply, a new organization of the industry — these are the entrepreneurial functions. Such innovation does not necessarily require new invention, just a different utilization of available knowledge and technology.

As Schumpeter said in a 1928 edition of the Economic Journal,

“[I]t is not the knowledge that matters, but the successful solution of the task … of putting an untried method into practice.”

The entrepreneur, by seeing and acting on different combinations of existing knowledge, products, and services, disrupts the economic order and creates growth. There is evidence of this “creative destruction” all around us: every year millions of jobs are created and destroyed, yet the overall long-term trend is continued economic growth.

The growth could not happen without both creation and destruction; it is the driver of growth, not a problem to be solved. If the economy were static — if jobs were never lost, prices never shifted up or down, investments never enjoyed large profits or major losses — we would not live in a stable utopia but a stagnant subsistence economy.

Don’t be afraid to disrupt the economy. Look for ways that things can be done differently — goods, services, and production methods that can be rearranged, new technologies that can be better used. Right now, as the economy reshuffles, there are more opportunities to generate change than ever — the kind of dynamic change that we need to grow out of this slump.

Don’t just sit there, create some disequilibrium!

Lies Are Boring

Ego & Hubris is the story of Michael Malice, told by American Splendor author Harvey Pekar in graphic novel form.  It’s an incredibly entertaining read because Michael is incredibly honest.  Most of us tell lies most of the time, and they make for lives and personalities that appear far more boring than they actually are.

Some of the reviews I read for the book treat Michael as some kind of heinous person.  After all, he can seem vindictive and rude.  Like the time when his boss was being a jerk about him spending time with his grandmother who had cancer.  Malice later discovered the boss’s wife got cancer and thought it served him right.  Sounds horrible when you read it.  But it’s a very honest expression of a feeling many people would have in the same situation.  The difference is most people would lie about how they felt – to themselves and certainly to someone writing their biography.

If you watch interviews with celebrities, no matter how different the people’s lives, the interviews are all quite similar.  They’re boring.  Safe answers are given that keep up an image that will offend the fewest fans.  Fans pretend to want these lies.  When a famous person is honest, everyone feigns offense.

When politicians talk during campaign season, the mutual lying reaches absurd heights.  Imagine the shock – shock! – if a candidate for office said, “Yeah, I know there’s some charity event to raise money for poor children tonight, but frankly I’m just too tired to go.”  Or, “You know, my opinion on Sub-Saharan Africa doesn’t really matter because there’s not much I can do about it.”  Honesty like this would be branded callous, and make a lot of people uneasy.  This despite the fact that every reasonable person would agree that it’s OK to be tired and not feel like going to an event, even for a good cause.  Every would-be voter knows that Sub-Saharan Africa really doesn’t matter all that much to them.  So why do they pretend they want it to matter to a candidate?

There’s a lot of lying going on.  Public figures lie about who they are, what they do, and what they feel.  If they slip and let a little honesty through, the public lies and pretends to be offended.  It makes for a pretty boring spectacle.  It’s one of the reasons I don’t read or watch the news.  It’s so phony and everyone knows it but no one dare admit it.  If we’re all gonna play pretend, I’d rather follow professional pretenders in well-crafted pretend stories in the movies, novels and TV shows.

When people let their real questions out, and public figures give their real answers revealing their real feelings and thoughts it’s pretty entertaining and enlightening.  The more honest radio interviews, for example, are usually done by people called “shock jocks”.  Sure, they say some silly stuff just to be different, but they tend to also ask the type of questions most people actually want to know.  In the giant lying game of public life, we have to dub them “shocking”, because nothing is more shocking than honesty.

We see it in celebrities but rarely in ourselves.  Part of the reason we don’t talk honestly about ourselves is because we don’t know ourselves very well.  We know the self we wish we were better than the one we’d actually be happy being, or the one we actually are.  Self-knowledge precedes self-honesty.

Sometimes I meet one of those rare people who, like Michael Malice, knows who they are and doesn’t pretend to be otherwise.  It’s refreshing.  They can be a little intimidating because they are used to honesty and can see through BS in others as well as in themselves.  It’s also intensely interesting and challenging.  It reveals how shallow most human interactions are.

Our actual identities are far more interesting than the lies we tell about ourselves. The narratives and carefully constructed biographies we publicly project are boring and second rate compared to the fascinating truth of who we really are.

Learn the truth about yourself, and don’t hide it.  We’ll all have more fun.

Most People Go to College to Feel Normal

Most people don’t go to college to learn. That can be done much easier and less costly in myriad other ways.

Most people don’t go to college to become well-rounded. That can happen through any number of experiences.

Most people don’t go to pick a career. They could try working different jobs to learn quicker, and most don’t work in what they major in anyway.

Most don’t go for the practical value of the credential. I’ve never met a college student who actually inquired with employers what they view as the best credential.

Most people don’t even go to college for the social experience. How many examine all the ways to meet people, party, etc. and firmly conclude college is the best way for them to have fun?

Most people go to college to be normal.

It’s the normal thing. They want to meet normal people, make normal friends, learn normal facts, have normal experiences, and appear normal to family, friends, and future employers. They take it on faith that college is good, beneficial, educational, career-enhancing, a great social experience, worth the cost, etc., rather than really examine these oft repeated tropes. They want them to be true because they want to list these normal reasons for doing what’s normal.

College can be great. Besides, it’s too late for most of us to consider alternatives. But if you are pre-college, ask yourself what you really want out of it. Look long and hard at other ways to get what you want. Weigh the costs. Be prepared if you find college is not the best way…you may discover your best path is not normal. Are you ready and willing to bear the social costs of an abnormal choice? It might be worth it.

Monopoly Is Everywhere; Monopoly Is Impossible

Concern over the power of “monopoly” is often given as justification for government intervention in the economy. It shouldn’t be. There is no logically consistent definition of monopoly that warrants interference in market. Furthermore, government efforts to disperse market power tend rather to concentrate it, particularly among those best at playing politics, rather than helping consumers.

What is this monopoly thing that is so feared?

Monopoly is often described as two-pronged: complete control over a unique resource, and the ability to be a “price maker”. (“Price maker” means to set the price you want to sell at rather than responding to market conditions and being a “price taker”). Once you define monopoly, you realize what a meaningless concept it is. One of the two prongs is inevitable; the other is impossible.

If monopoly means control over a unique resource that no competitors can sell, everything is a monopoly. Every single product is unique. I have a complete monopoly on the product “public appearances by Isaac Morehouse”. No one else can offer it. What kind of power does this give me?

Sadly, I cannot charge whatever I want for public appearances simply because I have a monopoly. I’ve tried, and so far no one has been willing to pay $50,000 for this unique good over which I have sole control. (Email me if you’re interested.) In other words, I (and everyone and everything else) satisfy the first prong of the definition of monopoly, but that doesn’t help me with the second prong. I’m not a price maker.

In fact, no one is a price maker. OK, I suppose anyone can make any price they want to, but in order to actually sell something – no matter how valuable – they’re constrained. Think of a product that you need badly and can’t really live modern life without. How about gasoline. Why doesn’t Exxon start charging $20, $100, $1 million per gallon at the pump? What would happen?

Life would change pretty dramatically for some people, maybe just at the margin for others, but almost no one would pay that price. Even if all the oil in the world were controlled by one company (a scenario almost impossible to imagine absent government intervention), they still would not be a price maker.

Even complete control over a resource that people really need does not a price maker make. The firm faces substitute goods as a very real form of competition. McDonald’s burgers are not competing only against Wendy’s burgers. They are competing against Subway’s subs, mom’s PB&J, or going without lunch altogether. Firms are held in check not just by substitute goods, but by potential competition. If gas is too costly, new or old technologies become more profitable. Bicycles and solar cars both take a chunk of consumers.

So the first prong of monopoly, control over a unique resource, is everywhere. The other prong, the ability to be a price-maker, is impossible. In reality, firms and consumers are constantly moving up and down to varying degrees on being price takers and makers. There is no complete maker or taker. The market is a process of discovery, and if we want the best outcomes, we need to worry about keeping the process free and unencumbered, rather than the particular distribution of resources among firms at any given snapshot in time.

Efforts to fight the myth of monopoly and make the market look more like make-believe “perfect competition” make things worse. They often result in the one kind of monopoly that is dangerous; the one maintained by force. Forced monopoly, or forced price floors or ceilings, or the breakup of firms or the prevention of mergers, or any other intervention creates artificial markets. They shift entrepreneurial activity away from innovation to serve consumers and towards efforts to ensure regulation benefits me and harms my competitors.

We’re all monopolists, yet none of us are price makers. Stop worrying about it.

The Myth of Self-Regulation

No business, product, service or industry can self-regulate. All must and will be regulated by some external entity. The question is who or what?

In a market, regulation is inescapable. Firms are regulated by wholesalers, retailers, capitalists, workers, packagers, shippers, competitors, consumers, shareholders and public opinion. These myriad regulators are exacting. They apply pressure from every angle, on every aspect of business. Get sloppy with your purchasing practices and wholesalers make better deals with your competitors. Overlook product safety and consumers and public opinion slap you down. Make frivolous expenditures and your source of capital and shareholders head for the hills. Drive too hard a bargain with employees and productivity declines or they leave you for another firm.

Firms have room for experimentation and risk-taking, but they have full responsibility to all of these market regulators for the outcome. No firm is a “price-maker” in a market. No firm is a compensation, safety, or policy-maker in the market either. All the parties to which they answer set the terms. Oh sure, firms can do what they want; unless they seek profit. Profit demands that they obey the regulators that fill the market across the whole production chain. It’s not easy.

Firms that have become successful and large tend to get tired of the constant regulation. They want a reprieve from the demands of stakeholders. To gain freedom from the regulating market, firms seek the comfort and stability of government regulation.

Government regulation is nothing like market regulation. It’s yoke is easy for the well-connected and deep pocketed, but often unbearable for the shoestring upstart. Market regulation is blind to size, wealth, political affiliation, slickness, religion or creed. Government regulation is built upon them.

Market regulation keeps an open invitation to anyone who wants to join the ranks of regulators; though promises no one their opinions will have a final say unless they prove worthy across the market. Government regulation is strictly closed off to anyone except those long-loyal to the party in power, and promises that the elite cadre of regulators’ opinion is final and binding. Market regulation is nimble, swift, constantly adapting, inescapable and unrelenting. Government regulation is ham-handed, slow, hidebound, avoided with a little craftiness, and backs off for a favored few with the right mix of political moves.

Market regulation is created and enforced by parties that stand to gain or lose by the actions of the regulated; parties who gain real-world expertise on the regulations effects. Government regulation is created and enforced by parties with no connection to the regulated actions or items, except the few politically connected firms that agitate for it. Market regulation draws on the dispersed knowledge of millions across the globe, from experts to anonymous users. Government regulation pretends a handful of elites can outthink the millions.

Market regulation seeks only the betterment of all market participants, regardless of which firms offer it. Government regulation seeks to destroy some firms for the benefit of others, regardless of what they offer market participants. Market regulation is by the many, for the many. Government regulation is by the few, for the few.

Self-regulation is not an option. The question is who’s a better regulator, markets or government?

There’s No Such Thing as a ‘Public-Private Partnership’

It’s long been a trend for local and state governments to create agencies and entities that are supposed to enhance commercial activity in their area.  There are myriad legal and logistical arrangements, but they all have some common features.  They’re all reliant on government in structure and law, they all use taxpayer funds to accomplish their projects, and they all love to use newspeak phrases like, “public-private partnership” to describe their activities.

An online dictionary definition of partnership is useful:

“A legal contract entered into by two or more persons in which each agrees to furnish a part of the capital and labor for a business enterprise, and by which each shares a fixed proportion of profits and losses.”

And,

“A relationship between individuals or groups that is characterized by mutual cooperation and responsibility, as for the achievement of a specified goal.”

Clearly, government economic meddling projects do not fit either of these definitions.  How can “the public” enter into a partnership?  How can “the public” share in profit or loss?  In reality, governments take money from people in their vicinity by force, then they give some of it to suits in an agency who give it to favored businesses and investors.  “The Public” never agrees to anything.  There is no mutual cooperation and certainly no responsibility or profit/loss sharing.

The absurdity of calling it a partnership can be illustrated with the following thought experiment.  Imagine your friend took some money from your wallet, deposited it in his checking account, kept most of it for himself and gave the rest to another guy to start a business.  No strings attached, just a gift of start-up capital.  Then your friend started publicly talking about how this was a partnership between you and startup guy.  After getting over your initial anger that he took your money and didn’t even consult with you before throwing it after some business venture, you try to consider the possible upsides of this unjust act.  You ask him if that means you will own shares in the company.  No.  Does it mean you get some percentage of any profit?  No.  Do you get an interest payment on your stolen and loaned money?  No.  He assures you it’s OK though, because neither are you on the hook for any losses (besides of course the loss of the money he already took, which you’ll never see again.)  In other words, this is nothing like a partnership.

What you get is money taken from you, spent on middle-men who are paid to give the rest to whatever business they want to.  You are not a partner, you are a victim.  Partnership implies consent.  Partnership implies shared benefit and responsibility   Partnership implies choice.  There is no such thing as a public-private partnership.

When We Met

Water falls over these rocks
Lashes brush your golden locks
Leaves burn crisp in flaming sun
All my tries a glance have won
Glowing snowfall in streetlight
Stealing kisses in the night
Humid air and glowing moon
Your eyes know I’m leaving soon
Whisper softly ancient verse
It was love that found us first
Simply drawn to what you knew
And I followed e’r you flew
Taken in by lovely form
Feeling the still waters pour
Water falls over these rocks
Overcomes all human clocks
Timeless space through which we flew
Knowing I, by knowing you
Sharing thoughts without a word
All the lines we knew were blurred
Led to where we make our life
Here we are with pleasure rife
Water falls over this place
Back to then it all can trace

Institutions Can Improve Even If People Don’t

Originally posted here.

Airlines are loaded with passengers who surf the Internet while soaring through the air, chatting in real-time to anyone else on the globe, posting in social media, shopping, and downloading and reading books on a wide variety of readers. Such a scene would have astonished a person living 50 years ago, to say nothing of a person living 500 years ago.

How do we account for this? A person born five centuries ago is probably just as smart as someone born today. The raw material of the human brain has not changed much during this span of time. Yet people are today infinitely more capable of accomplishing almost any task imaginable than people in 1512.

The greatest navigator of centuries past would have found it a monumental task to leave from one destination and arrive at a precise latitude and longitude halfway across the globe, and it would have taken months. Today, a half-witted teenager can use Google Maps and modern transportation to accomplish the same feat in a single day.

The greatest communicators in the past were unlikely to reach 1 million people with their ideas in a lifetime. Today, the most-incoherent celebrities can reach millions in minutes on Twitter. Conversely, if the greatest scientists today were sent back in time, they would be able to achieve almost nothing absent computers and modern lab equipment.

A weak and feeble worker today can move more tons of earth than the strongest shovel-wielding excavator of the past. Given the inherited technological progress of humanity, even an average Joe can do amazing things with ease. It does not take a superior human to achieve superior results.

Economically speaking, the marginal productivity of workers increases with the capital and technology available to them.

But let’s broaden the point to issues of morality. How can we become better people — more peaceful, cooperative, and creative — in the same spirit in which we have become more effective and productive with better technology? We need better moral “capital” and moral “technology” that enables morally superior outcomes even without morally superior people.

The moral technology I am speaking of is social and political institutions. A person born today is no more or less likely to be moral than a person born 500 years ago, but they can be more or less likely to act morally based on the institutions around them.

Moral institutions change and evolve just like technology. They can reduce or expand not only the morality of individuals on the inside, but the harm or good caused by their actions on the outside. The most saintly person born into a world where slavery was the norm would have very limited ability to stop the practice, though she could abstain from participating in it at great personal cost.

A horrendously evil person born into a world where slavery is considered abhorrent would be unable to lord over slaves, without tremendous personal cost. It is entirely possible that many people living today have it in them to be on par with the worst slave masters in history — only the opportunity for their evil does not present itself, given the progress in this area of our social and political institutions.

This does not mean that individual choices are meaningless. Far from it. A moral person can always do good within their institutional framework, and a good framework can exponentially enhance the good one can do. Individual choices are vastly important.

But in order for the world to be free of oppression by states, for example, it does not require that every individual be an angel or that the average morality of the population be better than it currently is.

How can institutions improve if morality does not? Institutions are ultimately the result of our beliefs. Better beliefs will result in better institutions, but better beliefs do not require morally superior people any more than beliefs in a heliocentric solar system require more-intelligent people.

Many people believe the Earth revolves around the sun not because they are smarter than ancient peoples, but because they grew up in a world where that was accepted. Many people believe slavery is wrong not because they are morally superior to all people from ages past, but because they grew up in a world where slavery was condemned.

The broader social narrative creates the institution. But where does this narrative come from? Here’s where individuals come in again.

Progress typically begins with iconoclasts and radicals espousing and experimenting with ideas that challenge the status quo. This is true of technological, intellectual and moral progress. The few who advance these radical ideas attract small, but influential followers, and some minds are changed by argument alone. But the real change comes when discussion turns into demonstration.

When the Wright brothers got off the ground, when slavery ended in some countries and the economy did not collapse — these occasions did more to change the prevailing beliefs about manned flight and slavery than did the necessary intellectual work that preceded them.

People do not have to possess superpowers to learn and adapt. All humans do it. Learning even to reject foundational and dearly held beliefs is possible and frequent in history, especially because the change typically takes place over several generations, so that each generation has to learn to give up only a part of the cherished belief. When it is understood that a new belief will result in better outcomes, it can be adopted with relative speed and ease, sometimes without any conscious “a ha!” moment at all.

Neither technological nor institutional progress is inevitable. History is replete with times of retrogression and collapse. When there are no radicals challenging the status quo, innovating and demonstrating new and better beliefs, it is not long before the prevailing institutions stagnate or advocates of a romanticized past win the day and drag humanity backward.

Progress is not inevitable, but progress is entirely possible even with flawed humans like us. Our beliefs can change as we learn better ways of doing things, and with our beliefs will change our institutions. Better institutions — free institutions, rather than coercive ones — will result in a better world.

We ought to continue to discuss and demonstrate the fact that states — their oppressions, confiscations, impositions, kidnapping, counterfeiting, and war — are not necessary or beneficial. Better morality is always better, but if we change the prevailing narrative about states, we can live in a stateless world even without a saintly populace.

It is a false and arrogant belief that only angelic geniuses are capable of believing that statelessness is possible and desirable. If a bunch of idiots can live in a world of technological wonder, so too can a bunch of jerks live in a world of freedom.

But Who Would Bilk the Roads?

But who would create the long lines in which to wait to be told you have the wrong documents?  Who would build the bridges to nowhere?  Who would pay $300 for a toilet seat?  Who would lose your important items in the mail?  Who would force you to turn off your cell phone while taxiing on the runway?  Who would pay a horseshoer to not shoe horses?  Who would pay a farmer to not grow crops?

Who would encourage the poor to buy education and housing they can’t afford?  Who would encourage workers not to work?  Who would encourage the generous not to give?  Who would encourage the productive to stop producing?

Who would punish the innocent for doing what makes them happy?  Who would subsidize some chemicals and plants and ban others?  Who would perpetuate gang wars across the globe?  Who would encourage and prop up organized crime?  Who would jail sickly grandmothers for seeking natural pain-relief remedies?

Who would incentivise healers not to heal?  Who would force entrepreneurs to become legal experts rather than creators?  Who would create laws sufficient to make everyone a criminal?  Who would artificially raise the price of health care?  Who would artificially lower the price of waste?

Who would prevent people from seeking damages when another pollutes the water?  Who would fail to maintain the forests?  Who would squander the resources?

Who would help well-heeled businesses crush their competition with laws and regulations?  Who would steal half of the production and spend it on stifling the other half?  Who would pay thousands of agents to create thousand of rules to penalize millions of people for making a living and not properly filling out paperwork to classify and justify it all?

Who would force the children into factory schools?  Who would cram bad ideas into their heads?  Who would drive them to near madness with tedium and tyranny controlling their every waking minute?  Who would call it bullying or a disorder when they reacted?  Who would cram pills down their throats when they thought divergently?  Who would lie to them about the value of schooling?  Who would teach them to obey arbitrary authority instead of their own consciences?

Who would force the peaceful to pay for war?  Who would encourage the violent to aggress and call it honorable?  Who would give sanction to racist, hateful tendencies and call it security?  Who would attack the innocent?  Who would build the drones?  Who would man the concentration camps?

Indeed, who would carry out the genocide?  Who would massacre the millions?  Who would force famines?  Who would torture?

Want a Better World? Make a Profit

A few days ago, I noticed a post on Fast Company’s Co.Exist titled, “Is Working on Wall Street Actually the Most Ethical Career Choice?”  The post is about a project called 80,000 hours that is trying to get people to think about how best to spend the average 80,000 hours they will be in a career.

Somewhat refreshingly, the project encourages people to consider going into high-income careers rather than the non-profit world.  It describes the outsized impact you can have by funding several causes vs. working in one.  But the premise remains: to do good, it’s nonprofits that provide the boots on the ground.  You might have to bite the bullet and take a high-paying job so that you can support such efforts, but it’s very clear that aid and charitable organizations are what make the world a better place.

What’s so odd about this perspective is that all the evidence in world history reveals just the opposite.  There has not been a single, massively transformative development driven by charity work.  But millions upon millions have seen the end of poverty, disease and plague; we’ve seen lifespans extended, air and water cleaned, culture, art and beauty preserved and enhanced, and lives saved by profit-seeking enterprises.

Working for profit is, in a free-market, always a win for others.  Profit is a signal.  It reveals when value has been added to society, as measured by the subjective values of those in society.  Resources are purchased for a price.  That price is what the resources are valued at for their next best use.  Profit-seekers then do something to the resources.  They apply ideas, time, other resources and labor.  What comes out the other end is sold.  If consumers willingly pay a price high enough to cover the cost of inputs plus some, profit is made.  What does that profit signify?  It signifies value created.  It shows how much more valuable the resources are after the transformation than before.  It shows, in dollars, how much better off people are because of the enterprise.

Of course dollars are not a perfect measurement of value.  And of course economic value is subjective and changing.  But there is no perfect measurement, and there is none clearer, cleaner, or fairer.  You can ask people what they value, but when they willingly trade their dollars for it, it speaks volumes.  Any uncoerced exchange that generates profit should be hailed as a wonderful benefit to the world.

Sure, you can make a bunch of money so you can give lots away to causes you believe in.  That’s a wonderful thing.  It feels good.  It can help some people in tangible ways that are fulfilling to be a part of.  The truth is, whether you like it or not, you’re doing more good for the world by the activity that makes you the money (so long as it’s not subsidy, tax, or regulation supported) than by the activities you support in giving it away.

I highly recommend this excellent article by F.A. Harper on “The Greatest Economic Charity“.

When to Tame the Snark?

If you use social media and you like to consume and communicate ideas, there will be times when a funny one-liner pops into your head as a representation of your thoughts on an issue.  Do you post it, or refrain for fear of coming off as dismissive?

The best snark comes from being the opposite of dismissive.  When you really dive into an idea, read some books, discuss with friends, and ponder it, you begin to form coherent responses.  They begin as big gnarly beliefs about the idea that would be hard to communicate without a long treatise.  The more you think about it, the more you can pare it down.  At some point, you have an epiphany, and a short phrase pops into your head as a summary of the entire idea and your beliefs about it.  If it’s an idea that you find lacking, it’s probably a snarky comment.

When you post your thoughts for the world to see, you know the denizens of world have been doing thinking of their own behind the scenes, just as you have.  They’ve been thinking about other things.  They don’t have the context you have for your snark.  Those who are inclined to agree with your position instinctively find it hilarious.  Those who take the idea more seriously are apt to be offended.  No one is going to understand everything that you imagine to be so brilliantly wrapped in that little bit of wordsmithery.

You can deal with this by posting the entirety of your thoughts on everything rather than or in addition to a short quip.  You can pack it with links and references.  “If they don’t read it, at least they’ll know I know what I’m talking about, damnit!”  Oddly, this approach does not prevent misunderstanding, but often generates more.  It also reduces the number of people who pay any attention at all.

Another approach is to not post anything snarky.  Stick to safe wording or mundane topics, and reserve your thoughts on complex or controversial issues for forums where you have better opportunity to engage in meaningful back and forth, show you care, etc.  This is a way to reduce the stress of haters hating your Facebook posts.  It’s also a way to be boring.  That moment of epiphany, when you think you have a clever way to sum up an idea, is actually pretty energizing and fun.  It feels good to test it out.  Social media is perfect for that.  Not posting things that may come off as too glib will take a lot of the fun away for you, and for those who follow you.

Know yourself.  Will you be able to handle being misunderstood?  If not, practice.  Get used to it.  Don’t be threatened by it.  Try to actually have fun with it.  Find a way to be content even if someone says, “So let me see if I get what you’re saying”, and proceeds to describe nothing remotely close to what you mean.  Can you let it go unexplained?  Learn to.

There is value in explaining yourself.  There is value in being sensitive to how your words may sound to others.  There is value in being thoughtful about how to best communicate an idea without offending.  But it’s certainly not the highest value.  Don’t be afraid to put your ideas out there.  Your own ideas are subject to change with time and information, so if you’re going to put your stuff out there, you’ll also need the freedom to publicly change points of view.  As long as you see social media not as a way to present your Magnum Opus to the world, but as a way to have fun exchanging ideas – even those you’re only toying with – I say bring on the snark.

Protect Us From ‘Consumer Protection’

Back in 2007, I wrote a short piece for the Mackinac Center that showed, through a hypothetical story, how occupational licensing laws come about. It was published in a few local newspapers, and elicited its fair share of responses – primarily because shortly after I wrote it interior designers, who I chose for my example, began lobbying for exactly the kind of thing I discussed. Good timing I guess.

I responded to several angry emails, and I recently rediscovered one of my responses. I probably would say a few things differently today, but I still thought it was a fun exchange and I was reminded of it after discussing a current effort afoot in Minnesota to require interior designers to be licensed. The idea is as stupid now as it was then, no matter what state it’s in.

Below is the original article, followed by the response letter and my reply. The names have been changed to protect the innocent interested.

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Article originally posted here.

Michigan ranks sixth in the nation when it comes to occupational licensing, with 116 different occupations requiring state approval, according to a recent Reason Foundation report.

Michigan even has a license for reptile catchers. You’d think with only one native venomous snake, the Massasauga Rattlesnake — and a relatively benign one at that — we might not need to rank so highly in this area of policy. Apparently not.

So, why do we have all of these licenses? Who comes up with them? Here’s a hypothetical example of how such policies come about:

A lawmaker meets with lobbyists representing an association of interior designers. The lobbyists say interior designers contribute $10 million annually to the state economy and provide more than 10,000 good paying jobs. Interior designers work hard to have a good reputation, say the lobbyists, but all of that is in danger. Rogue designers who are not members of the association have been undercutting prices and providing shoddy workmanship that damages all designers’ reputations. The lobbyists tell of one such designer who made a cheap shelving unit that collapsed, injuring the customer.

To remedy this, the association proposes requiring all interior designers to be registered with the state. They propose a course of study (provided by the association, to members only) and a test administered by a state panel of design experts (largely representatives of the association). Applicants must pay a $500 fee to cover the cost of the course, the test, the panel and all other related activities. Fee money would also be used to investigate and prosecute any unlicensed designers — including levying a $500 fine for first time offenders and $1,000 for repeats.

The lawmaker likes the idea of “protecting” his constituents and introduces a package of bills, mostly drafted by design association lawyers. The legislation passes the Legislature and is signed by the governor with little fanfare, as the association lines up members to testify in favor of it and the media reprints their supportive statements on this “consumer protection” package.

That’s the side of the story that is easy for everyone to see. Here’s another side:

Jane Citizen works 40-plus hours per week to sustain her family, and because of her interest in it, started her own interior design business. She has no formal training in design, and neither time nor money to pay for it. Her customers are happy, and her business has been steadily growing by word-of-mouth. Jane has never been a member of any design associations and doesn’t have time to attend conferences or read their publications, nor does she have extra cash to pay their dues.

The new “consumer protection” act goes into effect without Jane’s knowledge. She is soon approached on the job by a bureaucrat asking to see her registration. He informs her that she is violating the law and must pay a $500 fine and cease plying her trade immediately. She must become registered or face additional fines and/or legal action. Jane doesn’t have the extra $500, nor does she have the time to take the state-required course or the money to pay for it. She has unknowingly violated the law and must cease earning her living.

Lawmakers received short-lived but positive press for “protecting consumers.” But who was protected? Jane and those depending on her income were not protected by the new law. Her happy customers who lost her skills and competitive prices were not protected. The design association was the only party protected. They eliminated competitors who drove down prices. They protected their monopoly and damaged the marketplace.

Under such a law Jane and her willing customers are “protected” from an honest and mutually satisfactory transaction. Free exchange ceases to be a natural right protected by government; instead it becomes a privilege bestowed by government. No longer can market competition ensure the best services at the best price; instead a trade monopoly, using the force of government, ensures the highest price for their service. No longer do free people choose what constitutes a fair price, a fair wage and good design; instead a government panel decides for them.

The next time you hear about “consumer protection” legislation that requires yet more licensing, check to see who it really protects. When government uses force to create and protect industry monopolies for “public safety,” it subverts our natural rights. That’s more dangerous than a room full of collapsing shelves.

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Dear Mr. Morehouse,

I am writing in reference to your Thursday, December 13, 2007 article “Consumer protection often isn’t”. It seems to me you have on [sic] idea what a [sic] educated Interior Designer has to learn before they should be able to call themselves a professional. I have a Bachelor of Science Degree from Michigan State University and almost a second degree in Art History. All of these I paid for myself working two or three jobs while taking a full load of course. I have no sympathy for your Jane Citizen!

There are university extension classes and night sessions available. She obviously wants a free ride. Thank God she didn’t want to be a BRAIN SURGEON!!!! I believe you should visit two or three of the fifteen colleges or universities in our state with Interior Design programs before you ridicule a profession. May I suggest M.S.U., Wayne State, Eastern Michigan or Kendall. All have excellent programs. If the educational aspects of a profession do not concern you why haven’t you gone after Attorneys, Architects, Doctors, Plumbers, Etc? They are all licensees.

All Interior Designers want is the recognition of time spent getting the proper credentials for practicing their profession so they can serve their clients properly thus protecting their safety and welfare.

Mr. Doe

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Dear Mr. Doe,

Thank you for your comments on my article. It seems, however, that you have misunderstood its very simple point. I made no attempt to single out any one profession in occupational licensing (I could’ve used anything as an example), nor was I attempting to besmirch the hard work and training many interior designers go through.

I have no doubt that you have worked hard, and are very talented at your profession as a result; and I have absolutely no problem with occupational licensing or certification that is voluntary. What my article warned against is licensure by force. Whenever the state acts, it backs up its laws with force.

I do not believe anyone should be forced or threatened with the use of force for choosing to not get a certain amount of training in a profession. If Jane citizen wants to offer her services, that is her business. Consumers should be free to hire whomever they choose. I have no doubt that voluntary certifications would (and do in some professions) abound, and many consumers would choose only to hire those with a consumer report stamp of approval (for example). However, the choice should be up to the individual, not for the state to impose upon individuals by force.

All state-forced occupational licensing is in effect a barrier to entry for entry-level workers and a protection for well-entrenched industry lobbies. I have no doubt that your design skills can stand on their own in a free-market, and I do not believe you need the blunt force of government to coerce customers into hiring you over a less qualified competitor. I wish you had as much confidence.

Sincerely,

Isaac M. Morehouse